帮助

支持

App Tester 包含面向活动和反馈的应用内帮助。关于详情页问题、退款和设备兼容性,请使用 Google Play。

打开 Google Play

测试者 Google Group

请先加入这个共用群组。开发者在 Play Console → Closed testing → Testers → Google Groups 添加同一邮箱。

Group email (for Play Console): app-tester-beta-testing@googlegroups.com

测试者点链接加入。开发者把邮箱粘贴到 Play Console。

打开 Google Group

加入活动

从 Google Play 安装 App Tester,使用 Google 登录,然后用活动代码或邀请加入。之后从 Play 安装开发者的封闭测试软件包 — 仅有商店链接不够。

反馈与积分

完成清单、提交结构化反馈,仅在活动要求证明时附加截图。积分无现金价值,可能需要开发者审核。

Can’t open Google Groups?

On some phones, networks, or countries, Google Groups may be blocked. Install free 1.1.1.1 + WARP (Cloudflare), connect, join the tester group, then return to App Tester. You do not need to buy WARP+.

Group email (for Play Console): app-tester-beta-testing@googlegroups.com

Android

  1. Install 1.1.1.1 + WARP: Safer Internet from Google Play.
  2. Open the app and tap the big button to connect.
  3. Allow the VPN permission when Android asks. Wait until status is Connected.
  4. Keep it on, open Chrome, open the Google Group link, and sign in with the same Google account you use in App Tester.
  5. Tap Ask to join / Join group, then open App Tester again. You can disconnect 1.1.1.1 afterward.

Windows

  1. Download 1.1.1.1 with WARP from the Cloudflare site.
  2. Install and open the app, then turn the connection on until it shows Connected.
  3. Open Chrome or Edge, open the Google Group link, sign in with the same Google account, and join the group.
  4. You can turn WARP off later if you want.

Mac

  1. Download 1.1.1.1 with WARP from the Cloudflare site (or the Mac App Store).
  2. Install/open the app and allow VPN / Network Extension if macOS asks.
  3. Connect until status is Connected.
  4. Open Safari or Chrome, open the Google Group link, join with the same Google account, then return to App Tester.

This is optional network help only. Use tools that are legal where you live. Free 1.1.1.1 + WARP is enough — you do not need a paid plan.

Contact support

Short FAQ answers live under Questions on the home page. Use this form for a personal reply — it opens your email app with a pre-filled message to GIXSOFT (same pattern as gixsoft.com).

Sending opens your email app. Only include what you are comfortable sharing. Do not send passwords.