Aiuto
Supporto
App Tester include aiuto in-app per campagne e feedback. Per problemi della scheda, rimborsi e compatibilità dispositivi, usa Google Play.
Apri Google PlayGoogle Group dei tester
Tutti entrano prima in questo gruppo condiviso. Gli sviluppatori aggiungono la stessa email in Play Console → Closed testing → Testers → Google Groups.
Link del gruppo: https://groups.google.com/g/app-tester-beta-testing
Group email (for Play Console): app-tester-beta-testing@googlegroups.com
I tester aprono il link per unirsi. Gli sviluppatori incollano l’email in Play Console.
Apri Google GroupUnirsi a una campagna
Installa App Tester da Google Play, accedi con Google, poi unisciti con il codice campagna o l’invito. Poi installa il package di test chiuso dello sviluppatore da Play — un link dello store da solo non basta.
Feedback e punti
Completa la checklist, invia feedback strutturato e allega screenshot solo quando la campagna chiede prove. I punti non hanno valore monetario e possono richiedere la revisione dello sviluppatore.
Editore
GIXSOFT pubblica l’app e l’informativa sulla privacy. Altri prodotti GIXSOFT sono app separate.
Can’t open Google Groups?
On some phones, networks, or countries, Google Groups may be blocked. Install free 1.1.1.1 + WARP (Cloudflare), connect, join the tester group, then return to App Tester. You do not need to buy WARP+.
Group email (for Play Console): app-tester-beta-testing@googlegroups.com
Android
- Install 1.1.1.1 + WARP: Safer Internet from Google Play.
- Open the app and tap the big button to connect.
- Allow the VPN permission when Android asks. Wait until status is Connected.
- Keep it on, open Chrome, open the Google Group link, and sign in with the same Google account you use in App Tester.
- Tap Ask to join / Join group, then open App Tester again. You can disconnect 1.1.1.1 afterward.
Windows
- Download 1.1.1.1 with WARP from the Cloudflare site.
- Install and open the app, then turn the connection on until it shows Connected.
- Open Chrome or Edge, open the Google Group link, sign in with the same Google account, and join the group.
- You can turn WARP off later if you want.
Mac
- Download 1.1.1.1 with WARP from the Cloudflare site (or the Mac App Store).
- Install/open the app and allow VPN / Network Extension if macOS asks.
- Connect until status is Connected.
- Open Safari or Chrome, open the Google Group link, join with the same Google account, then return to App Tester.
This is optional network help only. Use tools that are legal where you live. Free 1.1.1.1 + WARP is enough — you do not need a paid plan.
Contact support
Short FAQ answers live under Questions on the home page. Use this form for a personal reply — it opens your email app with a pre-filled message to GIXSOFT (same pattern as gixsoft.com).