Bantuan

Dukungan

App Tester menyertakan bantuan dalam aplikasi untuk kampanye dan umpan balik. Untuk masalah listing, pengembalian dana, dan kompatibilitas perangkat, gunakan Google Play.

Buka Google Play

Google Group tester

Semua orang bergabung dulu ke grup bersama ini. Pengembang menambahkan email yang sama di Play Console → Closed testing → Testers → Google Groups.

Tautan grup: https://groups.google.com/g/app-tester-beta-testing

Group email (for Play Console): app-tester-beta-testing@googlegroups.com

Tester buka tautan untuk bergabung. Pengembang tempel email di Play Console.

Buka Google Group

Bergabung ke kampanye

Instal App Tester dari Google Play, masuk dengan Google, lalu gabung dengan kode kampanye atau undangan. Setelah itu, instal paket uji tertutup pengembang dari Play — tautan toko saja tidak cukup.

Umpan balik dan poin

Selesaikan daftar tugas, kirim umpan balik terstruktur, dan lampirkan tangkapan layar hanya saat kampanye meminta bukti. Poin tidak bernilai tunai dan mungkin memerlukan tinjauan pengembang.

Penerbit

GIXSOFT menerbitkan aplikasi dan kebijakan privasi. Produk GIXSOFT lain adalah aplikasi terpisah.

Can’t open Google Groups?

On some phones, networks, or countries, Google Groups may be blocked. Install free 1.1.1.1 + WARP (Cloudflare), connect, join the tester group, then return to App Tester. You do not need to buy WARP+.

Install 1.1.1.1 on Google Play Download for Windows / Mac Open Google Group

Group email (for Play Console): app-tester-beta-testing@googlegroups.com

Android

Install 1.1.1.1 + WARP: Safer Internet from Google Play.
Open the app and tap the big button to connect.
Allow the VPN permission when Android asks. Wait until status is Connected.
Keep it on, open Chrome, open the Google Group link, and sign in with the same Google account you use in App Tester.
Tap Ask to join / Join group, then open App Tester again. You can disconnect 1.1.1.1 afterward.

Windows

Download 1.1.1.1 with WARP from the Cloudflare site.
Install and open the app, then turn the connection on until it shows Connected.
Open Chrome or Edge, open the Google Group link, sign in with the same Google account, and join the group.
You can turn WARP off later if you want.

Mac

Download 1.1.1.1 with WARP from the Cloudflare site (or the Mac App Store).
Install/open the app and allow VPN / Network Extension if macOS asks.
Connect until status is Connected.
Open Safari or Chrome, open the Google Group link, join with the same Google account, then return to App Tester.

This is optional network help only. Use tools that are legal where you live. Free 1.1.1.1 + WARP is enough — you do not need a paid plan.

Contact support

Short FAQ answers live under Questions on the home page. Use this form for a personal reply — it opens your email app with a pre-filled message to GIXSOFT (same pattern as gixsoft.com).